Amazon is suspending all shipments other than medical supplies, household staples and other high-demand products to its warehouses until April 5.
- Amazon told sellers and vendors on Tuesday that it was suspending shipments of all nonessential products to its warehouses to deal with the increased workloads following the coronavirus outbreak.
- Amazon is now prioritizing medical supplies, household staples, and other high-demand products to its warehouses until April 5.
- The change only affects shipments to Amazon’s warehouses, not the last-mile deliveries to consumers.
- “We are temporarily prioritizing household staples, medical supplies, and other high-demand products coming into our fulfillment centers so that we can more quickly receive, restock, and deliver these products to customers,” the message read.
Amazon is blocking all shipments of nonessential products to its warehouses in response to the significant increase in orders it’s seeing as the novel coronavirus spreads across the US.
On Tuesday the company told sellers and vendors that it would accept only shipments of “household staples, medical supplies, and other high-demand products” to its warehouse until April 5 to deal with the high demand for those products amid the coronavirus crisis.
That means sellers who use Amazon’s storage and delivery network for a fixed fee, through a program called Fulfillment by Amazon, will no longer be able to ship nonessential products to Amazon. The same restrictions apply to vendors who wholesale their products to Amazon, who then resells them at a markup.
It doesn’t affect last-mile shipments of those products to consumers.
Amazon said in an email to sellers that it was now prioritizing shipment in the following six categories: baby product; health and household (including personal-care appliances); beauty and personal care; grocery; industrial and scientific; pet supplies.
“We are seeing increased online shopping, and as a result some products such as household staples and medical supplies are out of stock,” the email obtained by Business Insider said. “With this in mind, we are temporarily prioritizing household staples, medical supplies, and other high-demand products coming into our fulfillment centers so that we can more quickly receive, restock, and deliver these products to customers.”
The move follows huge increases in orders of certain products on Amazon, like face masks and toilet paper, as more shoppers flocked to e-commerce sites like Amazon for their shopping. That’s put huge strains on Amazon’s supply chain, resulting in shipment delays, technical glitches, and labor shortages.
“Amazon is taking drastic measures to address logistical challenges faced amid the coronavirus pandemic,” Steven Yates, CEO of Prime Guidance, an agency that helps Amazon sellers, said. “Amazon has struggled to keep up with demand on essential items, so this move will allow them to focus more available resources to meet this increased demand.”
For the vendors, Amazon said they would see “reduced purchase orders” as it “temporarily paused” orders for all non-essential products until April 5. It also extended the delivery windows for existing orders, giving vendors more time to deliver those products to Amazon.
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